Privacy policy
Last updated: 2026-11-07
This policy explains how Shanghai Mars Industrial Co., Ltd. (“we”, brand “Filling Machine Factory”) handles personal data collected through www.filling-machine-factory.com.
Data we collect
When you submit an inquiry or subscribe, we collect the data you enter: name, email, company, country, phone/WhatsApp number, product of interest and your message, plus the page you sent it from, the time, and technical data (IP address and browser user-agent) used for spam prevention.
Why we use it
To answer your inquiry, prepare quotations, send the newsletter you requested, and protect the site from abuse. The legal basis is your consent and our legitimate interest in replying to business requests.
Cookies and tracking
This website does not use advertising or analytics cookies. A strictly necessary session cookie is used only in the password-protected staff area.
Storage and sharing
Inquiries are stored in our secure database hosted by Cloudflare. We do not sell personal data. We share it only with service providers needed to operate the site and, if you order, with logistics partners for delivery.
Retention
Inquiry data is kept for up to 3 years after our last contact, unless a longer period is required by law (e.g. accounting for orders).
Your rights
You may request access, correction or deletion of your data, or withdraw consent and unsubscribe at any time, by emailing [email protected].
Contact
Shanghai Mars Industrial Co., Ltd., Shanghai, China · [email protected]